Returns & Exchanges

At COMFY, we want you to love your home. If your new furniture or decor isn't the perfect fit, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

3

Label and Ship

Print your prepaid shipping label from the portal, secure it to the box, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing