Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What materials are used in COMFY furniture?
We prioritize sustainability and durability, using premium hardwoods, recycled polyester blends, and high-density memory foam to ensure long-lasting comfort.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 7-14 business days. Our white-glove delivery team will contact you to schedule a specific arrival window.
What is your return policy?
We offer a 30-day 'Comfort Trial.' If you are not completely satisfied with your purchase, you can return it for a full refund, minus a flat-rate return shipping fee.
Do you offer assembly services?
Yes, many of our larger products include a White Glove Delivery option at checkout, which includes professional assembly and removal of all packaging materials.
How do I care for and clean my COMFY textiles?
Most of our cushion covers are removable and machine washable on a gentle cycle. For rugs and upholstery, we recommend professional steam cleaning or spot cleaning with mild detergent.
Do your products come with a warranty?
Every COMFY piece is backed by a 2-year limited warranty covering manufacturing defects in materials and workmanship.